PRIVACY POLICY
At Time&Place Group ("Company" "we" "our" or "us"), we are committed to protecting your privacy and complying with the General Data Protection Regulation (EU Regulation 2016/679, "GDPR") and relevant Belgian data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.groupontap.com (the "Site") or engage with our consulting services. Please read this policy carefully to understand our practices regarding your personal data.
1. Data Controller
For the purposes of GDPR and other relevant data protection laws, Time&Place Group is the "data controller." This means we are responsible for deciding how and why personal data is processed. Our registered office is located at Rue de la Loi 81A, 1040 Brussels, Belgium, and you can contact us via info@groupontap.com for any inquiries regarding this policy.
2. Compliance with GDPR and Belgian Law
We comply with the General Data Protection Regulation (GDPR), which provides a legal framework for protecting personal data and privacy in the European Union, as well as with relevant Belgian privacy laws, including the Belgian Law of 30 July 2018 on the protection of individuals with regard to the processing of personal data.
3. Information We Collect
We collect several types of information from and about users of our Site and services, including:
a. Personal Data You Provide
- Contact Information: Name, email address, phone number, and other personal information you provide when you contact us or engage our services.
- Billing Information: Company name, address, and payment details when you engage our services.
- Communications: Information provided through correspondence via email, phone, or through our Site.
b. Automatically Collected Information
When you access our Site, we may collect certain information automatically:
- Device Information: IP address, browser type, operating system.
- Usage Data: Information about your interaction with the Site, such as pages viewed, links clicked, and duration of visits.
- Cookies: We use cookies to improve user experience and for analytics. You can manage your cookie preferences through your browser settings.
4. Lawful Basis for Processing Personal Data
We process personal data under GDPR Article 6(1) based on one or more of the following legal grounds:
a. Contractual Necessity
To provide our consulting services and fulfill our contractual obligations with you. This includes processing personal data to manage client relationships, issue invoices, and deliver consulting services.
b. Legitimate Interests
We process personal data based on our legitimate interests, such as improving our services, ensuring the security of our Site, and for marketing purposes, provided that these interests are not overridden by your data protection rights.
c. Consent
We may seek your explicit consent for certain types of data processing, particularly for sending marketing communications. You can withdraw your consent at any time by contacting us or using the opt-out feature in any marketing emails.
d. Legal Obligation
We may process your personal data to comply with legal obligations under Belgian law or EU law, such as tax reporting and regulatory compliance.
5. Your Rights Under GDPR and Belgian Law
As a data subject under GDPR and Belgian law, you have the following rights regarding your personal data:
- Right of Access: You have the right to request access to the personal data we hold about you. This includes information on how and why we process your data.
- Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
- Right to Erasure ("Right to be Forgotten"): In certain circumstances, you may request the deletion of your personal data. This applies if the data is no longer needed for the purpose for which it was collected.
- Right to Restriction of Processing: You may request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data or object to its processing.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request that we transfer this data to another controller, where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: If we rely on your consent for processing, you have the right to withdraw this consent at any time, without affecting the lawfulness of processing carried out prior to the withdrawal.
- Right to Lodge a Complaint: If you believe that we are violating your privacy rights under GDPR or Belgian law, you have the right to lodge a complaint with a supervisory authority, such as the Belgian Data Protection Authority.
Belgian Data Protection Authority
Rue de la Presse 35, 1000 Brussels, Belgium
Tel: +32 (0)2 274 48 00
Website: https://www.gegevensbeschermingsautoriteit.be/
6. How We Use Your Data
We use your personal data for the following purposes:
- Providing Services: To deliver our consulting services and manage our contractual relationships.
- Communications: To respond to your inquiries, provide updates on services, and manage client relationships.
- Marketing: To send you promotional materials about our services, with your consent.
- Improvement of Services: To analyze usage patterns, improve the functionality and security of our Site, and develop new services.
- Legal Compliance: To comply with legal obligations, such as tax or regulatory reporting.
7. Sharing Your Data
We do not sell or rent your personal data. We may share your information with third parties in the following ways:
- Service Providers: We may share your data with third-party service providers who assist us with business operations, such as IT support, payment processing, and marketing.
- Legal and Regulatory Requirements: We may disclose your personal data to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale, your personal data may be transferred to the new entity under the same level of data protection as outlined in this Privacy Policy.
8. International Data Transfers
Your personal data may be transferred to, and processed in, countries outside the European Economic Area (EEA), including countries that may not offer the same level of data protection as the EEA. We ensure that such transfers are conducted in compliance with GDPR requirements, using Standard Contractual Clauses or other lawful mechanisms.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
10. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. The retention period may vary depending on the nature of the data and legal obligations (e.g., tax or regulatory requirements).
11. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal data from minors. If we learn that we have inadvertently collected personal data from a child under 18, we will take appropriate steps to delete the data as soon as possible.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights under GDPR or Belgian law, please contact us at:
Time&Place Group
Address: Rue de la Loi 81A, 1040 Brussels, Belgium
Email: info@groupontap.com
+32 (0) 485 38 22 21